Privacy policy
This policy explains how Vivid Stride collects, uses, and protects personal information. We are committed to handling data carefully and transparently.
Information we collect
We collect information you provide directly, such as your name, email address, and reading preferences when you contact us or request a service.
We may also collect limited technical information such as browser type and general location to improve the site experience.
How we use information
We use your information to respond to enquiries, deliver services, and keep you informed about your reading plan or programme.
When you opt in to updates, we may send occasional studio news or event information.
Lawful basis
We process personal data based on consent, contractual necessity, or legitimate interests related to running our services and improving reader experiences.
Data sharing
We do not sell personal data. We share information only with trusted service providers needed to deliver services, such as secure email or scheduling tools.
Data retention
We retain personal data only as long as necessary to fulfil services or comply with legal obligations. You can request deletion at any time.
Your rights
You have the right to access, correct, or erase your information, as well as the right to object to processing in certain circumstances.
Contact
If you have questions about this policy or your data, email [email protected].